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| Transcript | Channel | Start | End |
|---|
| [n_s/] 네 | 2 | 00:00:000 | 00:03:776 |
| 네 고객님 안녕하세요 '이마트' 상담원이고요 전화 주셔서 감사합니다 어떻게 도와드릴까요 | 1 | 00:04:479 | 00:09:226 |
| [n_s/] 네 | 2 | 00:00:000 | 00:03:776 |
| 네 고객님 안녕하세요 '이마트' 상담원이고요 전화 주셔서 감사합니다 어떻게 도와드릴까요 | 1 | 00:04:479 | 00:09:226 |
| 상담사님은 좋은 하루를 보내고 계신가요 | 2 | 00:10:259 | 00:12:940 |
| 네 좋은 하루를 보내고 있습니다 어떻게 도와드릴까요 | 1 | 00:13:541 | 00:16:706 |
| 저 계정 업데이트 좀 하고 싶은데요 | 2 | 00:17:629 | 00:20:088 |
| 네 저희가 도움을 드릴 수 있을 것 같고요 고객님 성함이 어떻게 되시나요 | 1 | 00:20:396 | 00:23:934 |
| K. B. C. 골뱅이 '애플' 점 컴이요 | 2 | 00:30:189 | 00:33:424 |
| 제가 이사를 해가지고 파일에 있는 제 주소를 변경하고 싶은데요 | 2 | 00:37:132 | 00:41:129 |
| 네 확인을 위해서 고객님 이전 집 주소가 어떻게 되시나요 | 1 | 00:41:717 | 00:44:890 |
| 서울시 '관악구' '은천로' 삼십삼 다시 오요 | 2 | 00:45:920 | 00:49:691 |
| 네 고객님 계정을 인증했습니다 새로운 주소는 어떻게 되시나요 | 1 | 00:50:600 | 00:53:939 |
| 서울시 '강남구' '압구정동' 일 삼 칠 이요 | 2 | 00:55:037 | 00:58:614 |
| 네 고객님 주소 확인했습니다 계정을 업데이트 하- 했습니다 | 1 | 00:59:573 | 01:03:259 |
| 저 이사 때문에 최근에 받은 청구서를 잃어버렸거든요 | 2 | 01:04:219 | 01:07:939 |
| 네 고객님 종이 없는 청구에 가입을 제안 드리겠습니다 [n_s/] 네 고객님 모든 청구서는 이메일로 발송 드리겠습니다 | 1 | 01:08:306 | 01:17:524 |
| [n_s/] [filler/] 네 감사합니다 근데 제가 잃어버린 그 청구서는 어떻게 되는 거죠 | 2 | 01:18:226 | 01:21:779 |
| 네 현 청구서를 이메일로 보내 드리겠습니다 | 1 | 01:22:493 | 01:25:378 |
| [filler/] 네 알겠습니다 감사합니다 | 2 | 01:26:050 | 01:28:101 |
| 네 고객님 혹시 메일함에서 수신했는지 확인 부탁드립니다 네 고객님 추가적으로 필요한 것이 있으실까요 | 1 | 01:28:552 | 01:36:951 |
| 네 필요한 거 없어요 감사합니다 | 2 | 01:37:688 | 01:39:722 |
| 네 고객님 감사드리고요 이 통화에 이어지는 고객만족도 설문조사에 참여를 부탁드립니다 [n_s/] 네 고객님 끝까지 전화를 끊지 말아 주시고요 고객님 정말 감사드리고 통화를 끝내도록 하겠습니다 | 1 | 01:40:493 | 01:53:898 |
| 네 감사합니다 잘 지내세요 [n_s/] | 2 | 01:54:738 | 01:59:808 |