| Transcript | Channel | Start | End |
|---|
| [n_s/]Hello thank you so much for calling 'Reference Insurance Company' I'm 'Mary' how can I help you | 1 | 00:00:000 | 00:08:034 |
| [filler/] hi there I want to know the status of an existing claim | 2 | 00:09:192 | 00:13:105 |
Spontaneous Dialogue
English Speech Data - Spontaneous Dialogue
Insurance
$425.00
Version Number
01
Published date
Dec 19, 2021
Audio demo
Audio clips from the dataset that you can listen to.
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Use case(s)
call centre, conversational AI
Model Applications
Acoustic Modelling, ASR Testing, Benchmarking
Packaging description
A zip file containing metadata files in tsv format and a folder with all the audio files
This dataset contains 135 hours of English Spontaneous Dialogue data, recorded from speakers in United States.
Seller Name
Defined.ai
Dataset details
About
| Domain | Insurance |
| Total recordings | 1695 |
| File size | 29.3GB |
| Hours | 135 |
| Word error rate (%) Measurement indicating errors in alignment of text representation (actual vs. perfect) of audio, taking into account words omitted, inserted or wrongly replaced. | 7.29% |
| Average amount of recordings per speaker | 12.02 |
Demographic
| Locale The language(s) and country(s) applicable to the speakers in the dataset. | en-us |
| Language | English |
| Country | United States |
| Female | Male | Unspecified View on chart | 53% | 36% | 11% |
| Age View on chart | 18-68 |
| Accent(s) View on chart | Alabama, Alaska, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Other, Pennsylvania, South Carolina, Tennessee, Texas, United States, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin |
Audio Details
| Words | 955686 |
| Recording environment | noisy, silent |
| Audio format | WAV |
| Bits per sample | 8 |
| Device type | mobile |
| Communication band | narrowband |
| Sample rate | 8kHz |
Details on charts
Age Distribution for Agents
Age Distribution for Customers
Gender Distribution for Agents
Gender Distribution for Customers
