hello this is Jack Thank you for calling C. V. S How may I help you |
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00:00:000 |
00:07:311 |
[n_s/] hi Jack I was wondering if you'd be able to help me sign and over the counter alternative for a current prescription I'm taking |
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00:08:067 |
00:13:750 |
yeah sure thing absolutely I'll be more than happy to help you with that [filler/] what medication are you currently prescribed |
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00:14:868 |
00:22:548 |
Amoxicillin [n_s/] |
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00:23:668 |
00:26:585 |
[filler/] okay what are the symptoms that you are trying to treat |
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00:25:693 |
00:30:654 |
well like a [n_s/] small [n_s/] little wound on my lower left [n_s/] leg |
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00:31:911 |
00:35:208 |
[n_s/] I see why would you like to [filler/] try an over the counter drug instead of your prescription |
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00:36:715 |
00:47:576 |
[n_s/] well I just saw that think my symptoms are mild and in Franklin I don't really need to take a medicine every single day |
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00:45:925 |
00:52:658 |
[n_s/] okay I totally understand now have you discussed this issue with your doctor Olivia |
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00:52:735 |
01:00:728 |
[n_s/] so [filler/] actually my prescription had expired like several months ago so I hadn't really had a chance to revisit the doctor yet |
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00:59:931 |
01:09:118 |
[filler/] I see it expired As several months ago You haven't went back to the doctor yet [filler/] I can tell you that there isn't an over the counter alternative for that particular medication but [filler/] there are some other ways that you could treat those symptoms that you've been having |
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01:10:215 |
01:31:288 |
[n_s/] okay what are the Alternatives that exist |
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01:31:890 |
01:34:713 |
well you can use Benadryl that treat your infections [filler/] there's another sentence with these scarring advil would help with the scoring on that |
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01:36:262 |
01:49:811 |
[n_s/] okay you know if I would be able to take those drugs together if it would be safe [n_s/] |
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01:51:518 |
01:59:502 |
yes yes those drugs are safe to take together [filler/] but they shouldn't be taken with Pantoprazole |
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01:55:924 |
02:07:753 |
okay so I don't take that medication [filler/] How much does it cost so how much Does the medication cost |
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02:05:021 |
02:14:696 |
well it looks like one is ninety-nine cents But the other one is eighty-nine ninety-nine |
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02:14:311 |
02:23:577 |
wow [n_s/] the medication is expensive |
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02:24:410 |
02:28:145 |
[n_s/] yeah can be a pretty penny there but I'm looking at your prescription cost it looks like this version is actually cheaper |
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02:28:517 |
02:38:731 |
so Do you think [filler/] insurance will cover the medicine |
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02:40:699 |
02:43:471 |
[filler/] it looks like Insurance did not cover over the counter medications [filler/] actually let me let me check that give give me just one moment here |
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02:44:207 |
02:58:679 |
[filler/] sure take your time |
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02:58:239 |
03:00:562 |
[filler/] yeah it looks like your insurance does not cover that medication but what a but |
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03:05:536 |
03:17:025 |
there Are manufacturer's coupons that can be downloaded from our our website |
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03:17:025 |
03:22:875 |
so Great What's the website address If you don't mind |
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03:23:948 |
03:27:011 |
yeah our website is a W. W. W dot C. V. S dot com |
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03:27:563 |
03:36:506 |
okay thank you Now if I go on that website would I be able to find coupons to you [n_s/] |
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03:38:916 |
03:44:789 |
well [filler/] the address for the home page you would just want to look for the coupons tab You'll find it to the right of the home page that I gave you there And if you just click on that and search for your medications under the coupons tab you'll find the coupon there |
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03:44:762 |
04:04:612 |
You are most certainly welcome I wish you to have a great day Goodbye |
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04:08:266 |
04:13:692 |
[n_s/] bye bye |
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04:16:900 |