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| Transcript | Channel | Start | End |
|---|
| [n_s/] good morning my name is 'Kavya' I'm calling from [filler/] 'Myntra' how can I help you | 1 | 00:00:000 | 00:08:088 |
| how is your day going 'Kavya | 2 | 00:10:254 | 00:12:533 |
| [n_s/] good morning my name is 'Kavya' I'm calling from [filler/] 'Myntra' how can I help you | 1 | 00:00:000 | 00:08:088 |
| how is your day going 'Kavya | 2 | 00:10:254 | 00:12:533 |
| it's running [filler/] it is going pretty well ma'am how is your day is going | 1 | 00:12:569 | 00:16:360 |
| how can I help you ma'am [n_s/] yes ma'am I can help you with this can you please provide me with your first and last name | 1 | 00:19:481 | 00:32:007 |
| I want to some assist and updating the account | 2 | 00:22:068 | 00:25:765 |
| [filler/] ma'am can you provide me your email address | 1 | 00:37:105 | 00:39:867 |
| Pragati dot 'Sharma' at of 'yahoo' [n_s/] dot com | 2 | 00:41:037 | 00:44:319 |
| I would like to change the address because [filler/] on the file because I have moved | 2 | 00:50:057 | 00:54:651 |
| ma'am can you provide me all letters for verification purpose | 1 | 00:56:227 | 00:59:878 |
| sure it is number seventy-seven forth cross third main 'Bangalore' 'Sampangi Rama Nagar | 2 | 01:01:304 | 01:09:664 |
| okay ma'am can you provide me with your new address | 1 | 01:11:011 | 01:14:180 |
| sure it is number forty four nationally main road 'Nagawara' 'Bangalore' eighty-two | 2 | 01:15:903 | 01:22:632 |
| ma'am your address is forty four 'Rajwada' 'Bangalore' eighty-four | 1 | 01:24:390 | 01:30:022 |
| okay ma'am I have updated your account with your current address current address is there any thing else I can help you with | 1 | 01:33:463 | 01:42:928 |
| okay the most [filler/] recent bill is [filler/] lost when I moved out | 2 | 01:41:570 | 01:50:070 |
| [n_s/] [filler/] okay ma'am ma'am we have paperless billing service available do you want to sign up for that | 1 | 01:49:719 | 01:57:613 |
| [filler/] ma'am I have make you the latest bill can you check and confirm | 1 | 02:00:881 | 02:06:874 |
| thank you are you ask- asking about the missing bill | 2 | 02:09:246 | 02:12:048 |
| yes I am asking about missing who | 1 | 02:12:839 | 02:15:184 |
| ma'am from now onwards your reject mail [filler/] bill on your mails ma'am as it as you have opted for paperless billing | 1 | 02:19:040 | 02:25:872 |
| oh thank you [n_s/] | 2 | 02:27:318 | 02:30:098 |
| [filler/] ma'am thank you ma'am thank you for time your time and patience after this call you will be getting a satisfactory survey call please do take part in it | 1 | 02:29:716 | 02:40:178 |
| thanks [filler/] ma'am it is very important for us to know where we can improve so you take part in it thank you have a nice day [n_s/] | 1 | 02:43:634 | 02:56:159 |
| thank you so much have a good- have a good day too [n_s/] bye | 2 | 02:51:931 | 02:58:820 |
| hi ma'am | 1 | 02:55:659 | 02:58:820 |
