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| Transcript | Channel | Start | End |
|---|
| Hello how can I help you | 2 | 00:03:234 | 00:05:790 |
| Smith' 'S M I T H | 1 | 00:07:980 | 00:11:045 |
Spontaneous IVR
English Speech Data - Spontaneous IVR
Banking
$255.00
Version Number
01
Published date
Dec 19, 2021
Audio demo
Audio clips from the dataset that you can listen to.
How can I get the dataset?
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Use case(s)
call centre, conversational AI, IVR
Model Applications
Acoustic Modelling, ASR Testing, Benchmarking
Packaging description
A zip file containing metadata files in tsv format and a folder with all the audio files
This dataset contains 173 hours of English Spontaneous IVR data, recorded from speakers in United States.
Seller Name
DefinedData
Dataset details
About
| Domain | Banking |
| Total recordings | 20247 |
| File size | 18.72GB |
| Hours | 173 |
| Word error rate (%) Measurement indicating errors in alignment of text representation (actual vs. perfect) of audio, taking into account words omitted, inserted or wrongly replaced. | 4.46% |
| Average amount of recordings per speaker | 84.89 |
Demographic
| Locale The language(s) and country(s) applicable to the speakers in the dataset. | en-us |
| Language | English |
| Country | United States |
| Female | Male | Unspecified View on chart | 70% | 30% | 0% |
| Age View on chart | 18-68 |
| Accent(s) View on chart | Alabama, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Other, Pennsylvania, Prefer not to answer, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, Wyoming |
Audio Details
| Words | 1053804 |
| Recording environment | noisy, silent |
| Audio format | WAV |
| Bits per sample | 8 |
| Device type | mobile |
| Communication band | narrowband |
| Sample rate | 8kHz |
Details on charts
Phonetic Distribution
Age Distribution
Gender distribution
Accent Distribution
