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| Transcript | Channel | Start | End |
|---|
| [n_s/] hi thank you for calling 'Rite Aid' this is 'Mary' how can I help you | 1 | 00:00:000 | 00:05:334 |
| [n_s/] yeah what if I now if I miss and dose of my medication I want to find out what to do | 2 | 00:05:779 | 00:10:697 |
| [n_s/] hi thank you for calling 'Rite Aid' this is 'Mary' how can I help you | 1 | 00:00:000 | 00:05:334 |
| [n_s/] yeah what if I now if I miss and dose of my medication I want to find out what to do | 2 | 00:05:779 | 00:10:697 |
| oh sure I can help you with that I'll just need to collect some information can I get your name please and so I have the correct can spell your last name for me | 1 | 00:11:661 | 00:23:255 |
| absolutely it's 'J' as in Jack [n_s/] 'O. H. N. S. O. N.' sure massachusetts nineteen twenty-five | 2 | 00:23:519 | 00:35:574 |
| okay and could I get your phone number with area code [n_s/] | 1 | 00:36:582 | 00:42:477 |
| absolutely It's two eight one nine eight three twenty twenty | 2 | 00:40:881 | 00:45:472 |
| and would you kindly confirm the name of the medication you'd like to transfer | 1 | 00:46:567 | 00:51:148 |
| [n_s/] sure it's called 'Gemela' | 2 | 00:49:712 | 00:53:453 |
| [n_s/] yes it's 'H. U. M. I. R. A. ' | 2 | 00:56:558 | 01:02:125 |
| [n_s/] and what is the dosage and frequency that you're currently taking the medication [n_s/] | 1 | 01:01:618 | 01:07:418 |
| [n_s/] yeah it's taking twenty five milligrams twice a day | 2 | 01:06:758 | 01:11:359 |
| [n_s/] and what condition is it being used to treat and when was the last time you took the medication | 1 | 01:11:813 | 01:19:937 |
| [n_s/] it's 'Angela' | 2 | 01:14:959 | 01:17:159 |
| [n_s/] roughly like two days ago I think was the last time I took it okay [filler/] [filler/] [filler/] should I tell the doctor that I missed the med | 2 | 01:20:387 | 01:37:594 |
| oh okay [filler/] well the medication may not be as effective as the doses are missed | 1 | 01:24:660 | 01:29:851 |
| [n_s/] [uni/] | 2 | 01:37:594 | 01:43:041 |
| [filler/] [n_s/] well missing the medication frequently [filler/] due to its effectiveness so I was considered discussing alternative options with your doctor | 1 | 01:37:742 | 01:47:112 |
| okay thank you | 2 | 01:46:541 | 01:49:337 |
| sure Is there anything else I can help you with | 1 | 01:50:212 | 01:52:527 |
| [n_s/] I know you're been very helpful I really appreciate it | 2 | 01:52:858 | 01:56:761 |
| sure we thank you for calling with your question and feel free to give us a call again if you have any questions in the future about your medication | 1 | 01:57:576 | 02:04:670 |
| okay great well thank you so much I really do appreciate your help | 2 | 02:05:023 | 02:08:659 |
| you're welcome have a good day goodbye now | 1 | 02:09:312 | 02:11:878 |
| [n_s/] okay thank you bye bye | 2 | 02:11:848 | 02:16:660 |