English - Philippines

English Speech Data - Spontaneous Dialogue - 271h

Banking

Audio demo

Dataset Details

About

Domain

Banking

Total recordings

3362

File size

0.0GB

Hours

271

Word error rate (%)

7.7%

Average amount of recordings per speaker

17.98

Demographic

Locale

en-ph

Language

English

Country

Philippines

Female | Male | Unspecified View on chart

59% | 30% | 11%

Age View on chart

18-68

Accent(s) View on chart

Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Other, Pennsylvania, South Carolina, Tennessee, Texas, United States, Utah, Virginia, Washington, West Virginia, Wisconsin

Audio Details

Words

1927750

Recording environment

noisy, silent

Audio format

WAV

Bits per sample

Device type

mobile

Communication band

narrowband

Sample rate

8kHz

I can certainly help you with that today [filler/] may I have your full name please	1	00:20:428	00:24:042
yes you may my full name is 'Lorraine Ann Shelton'	2	00:25:105	00:29:950

I can certainly help you with that today [filler/] may I have your full name please	1	00:20:428	00:24:042
yes you may my full name is 'Lorraine Ann Shelton'	2	00:25:105	00:29:950
All right and I have 'Lorraine Ann Shelton' that's 'Lorraine' 'L. O. R. R. A. I. N. E.' 'Ann' okay and 'Ann' 'A. N. N.' and 'Shelton' 'S. H. E. L. T. O. N.'	1	00:32:278	00:48:251
Okay [filler/] may I have your 'National Insurance' number	1	00:48:251	00:50:746
Of course that is seven eight eight one three two zero five	2	00:51:750	00:58:650
Okay I have seven eight eight one three two zero five let me have your name of [filler/] let me have your date of birth	1	00:59:872	01:07:950
sure 'August' twenty-first nineteen sixty-one	2	01:08:752	01:13:100
okay and may I have your mobile phone number	1	01:14:250	01:16:749
nine zero nine three zero zero zero zero one three	2	01:19:067	01:25:049
okay I have one dash nine zero nine three zero zero zero zero one three okay may I have your address	1	01:26:412	01:35:182
of course two seven eight one 'A Hundred and Sixty-Third Street' 'Canyon Crest' 'California' nine two five zero one	2	01:36:051	01:47:550
okay now just to let you know only small loans can be [filler/] you know taken over the phone	1	01:51:051	01:59:170
And how much would you like to borrow today	1	02:04:201	02:06:226
[n_s/]Yes I would like to borrow nine hundred and eighty-five thousand dollars	2	02:07:352	02:13:446
nine hundred and eighty-five thousand dollars yes ma'am	2	02:21:348	02:23:850
Yeah that that's not considered a small loan [filler/] that amount would need to to be go over no we can't do that over the phone if y- you would need to visit [filler/] a local branch	1	02:25:131	02:34:637
[n_s/]I don't understand why I have to go in everywhere but okay [filler/] where is the nearest branch in my 'Candy Crush' location	2	02:35:151	02:45:100
oh okay let me check here I'm checking our system right now to find out for you here we have a branch if you have a pen and paper handy I can give you that it's one thousand 'Oak Lane'	1	02:46:197	02:58:706
one thousand 'Oak Lane' 'Canyon Crest' and what time will they open tomorrow	2	03:00:715	03:06:845
Yes yes and th- well the closest [uni/] [filler/] there'll be [filler/] that the drive-in closes at six the lobby will be open at nine A. M. tomorrow	1	03:03:351	03:15:050
oh boy [n_s/]I really need this money it's for a down payment for the 'SpaceX' civilian moon flight [filler/] it's only fifty million dollars but I if I get at least a million in there by midnight I might be able to go in the next twenty years	2	03:15:835	03:30:950
I see [filler/] it [n_s/] looks like currently [n_s/] they don- they could may have to help you through the drive in the only way they can do it is when the branch is open tomorrow morning and that's when you'll need to bring like identification [filler/] you know your driver's license passport if you have any type of military I. D. or green card	1	03:32:850	03:55:049
oh okay yes I I've got a passport I've got a 'Star' card I've got all that stuff what they call it a 'Real I. D.' so [filler/] I'll go ahead and since we can't do this over the phone I'll go ahead and and go into the branch tomorrow and probably go through the drive-thru [filler/] I really thank you for your time	2	03:56:050	04:12:150
Okay let's see here you s- you said you're going through the drive-thru see they won- they won't be able to accept it through the drive-thru you'd n- you'd need to go into the lobby and and speak one to the the customer service representatives at immediately at the lobby at the desk	1	04:13:751	04:28:812
Okay [filler/] is there anything else I can help you with today	1	04:35:350	04:38:448
No I think that about does it	2	04:39:869	04:42:228
I want to thank you so much for choosing 'National Bank' and I'd like to invite you to participate in one of our satisfaction surveys right after this call	1	04:43:396	04:51:048
Yes I have no problems doing that at all thank you so much	2	04:52:525	04:55:948
well thank you so much [filler/] for choosing 'National Bank' and I hope you have a wonderful evening thank you	1	04:56:734	05:06:610

English - Philippines

English Speech Data - Spontaneous Dialogue - 271h

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About

Demographic

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Age Distribution for Agents

Age Distribution for Customers

Gender Distribution for Agents

Gender Distribution for Customers

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