| hello this is Jack Thank you for calling C. V. S How may I help you | 1 | 00:00:000 | 00:07:311 |
| [n_s/] hi Jack I was wondering if you'd be able to help me sign and over the counter alternative for a current prescription I'm taking | 2 | 00:08:067 | 00:13:750 |
| yeah sure thing absolutely I'll be more than happy to help you with that [filler/] what medication are you currently prescribed | 1 | 00:14:868 | 00:22:548 |
| Amoxicillin [n_s/] | 2 | 00:23:668 | 00:26:585 |
| [filler/] okay what are the symptoms that you are trying to treat | 1 | 00:25:693 | 00:30:654 |
| well like a [n_s/] small [n_s/] little wound on my lower left [n_s/] leg | 2 | 00:31:911 | 00:35:208 |
| [n_s/] I see why would you like to [filler/] try an over the counter drug instead of your prescription | 1 | 00:36:715 | 00:47:576 |
| [n_s/] well I just saw that think my symptoms are mild and in Franklin I don't really need to take a medicine every single day | 2 | 00:45:925 | 00:52:658 |
| [n_s/] okay I totally understand now have you discussed this issue with your doctor Olivia | 1 | 00:52:735 | 01:00:728 |
| [n_s/] so [filler/] actually my prescription had expired like several months ago so I hadn't really had a chance to revisit the doctor yet | 2 | 00:59:931 | 01:09:118 |
| [filler/] I see it expired As several months ago You haven't went back to the doctor yet [filler/] I can tell you that there isn't an over the counter alternative for that particular medication but [filler/] there are some other ways that you could treat those symptoms that you've been having | 1 | 01:10:215 | 01:31:288 |
| [n_s/] okay what are the Alternatives that exist | 2 | 01:31:890 | 01:34:713 |
| well you can use Benadryl that treat your infections [filler/] there's another sentence with these scarring advil would help with the scoring on that | 1 | 01:36:262 | 01:49:811 |
| [n_s/] okay you know if I would be able to take those drugs together if it would be safe [n_s/] | 2 | 01:51:518 | 01:59:502 |
| yes yes those drugs are safe to take together [filler/] but they shouldn't be taken with Pantoprazole | 1 | 01:55:924 | 02:07:753 |
| okay so I don't take that medication [filler/] How much does it cost so how much Does the medication cost | 2 | 02:05:021 | 02:14:696 |
| well it looks like one is ninety-nine cents But the other one is eighty-nine ninety-nine | 1 | 02:14:311 | 02:23:577 |
| wow [n_s/] the medication is expensive | 2 | 02:24:410 | 02:28:145 |
| [n_s/] yeah can be a pretty penny there but I'm looking at your prescription cost it looks like this version is actually cheaper | 1 | 02:28:517 | 02:38:731 |
| so Do you think [filler/] insurance will cover the medicine | 2 | 02:40:699 | 02:43:471 |
| [filler/] it looks like Insurance did not cover over the counter medications [filler/] actually let me let me check that give give me just one moment here | 1 | 02:44:207 | 02:58:679 |
| [filler/] sure take your time | 2 | 02:58:239 | 03:00:562 |
| [filler/] yeah it looks like your insurance does not cover that medication but what a but | 1 | 03:05:536 | 03:17:025 |
| there Are manufacturer's coupons that can be downloaded from our our website | 1 | 03:17:025 | 03:22:875 |
| so Great What's the website address If you don't mind | 2 | 03:23:948 | 03:27:011 |
| yeah our website is a W. W. W dot C. V. S dot com | 1 | 03:27:563 | 03:36:506 |
| okay thank you Now if I go on that website would I be able to find coupons to you [n_s/] | 2 | 03:38:916 | 03:44:789 |
| well [filler/] the address for the home page you would just want to look for the coupons tab You'll find it to the right of the home page that I gave you there And if you just click on that and search for your medications under the coupons tab you'll find the coupon there | 1 | 03:44:762 | 04:04:612 |
| You are most certainly welcome I wish you to have a great day Goodbye | 1 | 04:08:266 | 04:13:692 |
| [n_s/] bye bye | 2 | 04:14:474 | 04:16:900 |
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