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| Transcript | Channel | Start | End |
|---|
| can you give me information of return policy | 1 | 00:00:000 | 00:11:213 |
| Hello, how can I help you? | 2 | 00:03:421 | 00:05:647 |
Spontaneous IVR
English Speech Data - Spontaneous IVR
Retail
Version Number
01
Published date
Apr 4, 2022
Audio demo Audio clips from the dataset that you can listen to.
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Use case(s)
call centre, conversational AI, IVR
Model Applications
Acoustic Modelling, ASR Testing, Benchmarking
Packaging description
A zip file containing metadata files in tsv format and a folder with all the audio files
This dataset contains 71 hours of English Spontaneous IVR data, recorded from speakers in India.
Seller Name
Defined.ai
Dataset details
About
| Domain | Retail |
| Total recordings | 7945 |
| File size | 7.71GB |
| Hours | 71 |
| Word error rate (%) Measurement indicating errors in alignment of text representation (actual vs. perfect) of audio, taking into account words omitted, inserted or wrongly replaced. | 0% |
| Average amount of recordings per speaker | 83.63 |
Demographic
| Locale The language(s) and country(s) applicable to the speakers in the dataset. | en-in |
| Language | English |
| Country | India |
| Female | Male | Unspecified View on chart | 49% | 50% | 1% |
| Age View on chart | 19-61 |
| Accent(s) View on chart | Chandigarh, Chhattisgarh, Delhi, Gujarat, Jammu and Kashmir, Kerala, Madhya Pradesh, Maharashtra, Odisha, Rajasthan, Tamil Nadu, Telangana, Uttar Pradesh, Uttarakhand, West Bengal |
Audio Details
| Words | 423272 |
| Recording environment | noisy, silent |
| Audio format | WAV |
| Bits per sample | 16 |
| Device type | mobile |
| Communication band | narrowband |
| Sample rate | 8kHz |
Details on charts
Age Distribution
Gender distribution
Accent Distribution
