English - Philippines

English Speech Data - Spontaneous Dialogue - 135h

Insurance

Audio demo

Dataset Details

About

Domain

Insurance

Total recordings

1695

File size

14.57GB

Hours

135

Word error rate (%)

7.7%

Average amount of recordings per speaker

12.02

Demographic

Locale

en-ph

Language

English

Country

Philippines

Female | Male | Unspecified View on chart

53% | 36% | 11%

Age View on chart

18-68

Accent(s) View on chart

Alabama, Alaska, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Other, Pennsylvania, South Carolina, Tennessee, Texas, United States, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin

Audio Details

Words

955686

Recording environment

noisy, silent

Audio format

WAV

Bits per sample

Device type

mobile

Communication band

narrowband

Sample rate

8kHz

[n_s/] Thank you for calling [uni/] my name is 'Sean' how can I help you	1	00:00:000	00:04:159
Hi 'Shawn' [filler/] I would like to get information on [filler/] like an estimate for a potential I'm- I'm getting a new house	2	00:06:975	00:17:493

[n_s/] Thank you for calling [uni/] my name is 'Sean' how can I help you	1	00:00:000	00:04:159
Hi 'Shawn' [filler/] I would like to get information on [filler/] like an estimate for a potential I'm- I'm getting a new house	2	00:06:975	00:17:493
Okay cool [filler/] I can definitely assist you with that request oh sure go-ahead	1	00:19:152	00:23:993
Okay so do you have any account in the present [n_s/]	1	00:27:053	00:32:593
[filler/] n- n- no that's the thing I don't have account with you guys yet	2	00:33:522	00:38:150
All right [filler/] so can I [n_s/] have your full name please let's start with that	1	00:39:087	00:42:826
Okay sure [filler/] my name is [filler/] 'Leslie Vasquez'	2	00:44:451	00:48:114
[n_s/] okay so [filler/] are you interested in tenants or home insurance	1	00:50:702	00:58:000
yeah that's the thing I really I'm not sure can you tell me more about it	2	01:00:281	01:04:739
Sure [filler/] no problem [filler/] the home insurance is usually provided by the housing corporation so [filler/] your potential house [filler/] does it have a housing corporation do you know	1	01:07:571	01:21:861
Nah yeah I- I- I don't know but I can I can like look into it how about the tenant's insurance	2	01:23:870	01:30:911
Okay [filler/] the tenant's insurance is [filler/] [n_s/]like covers the damage [filler/] like fire burglary [n_s/]and [filler/] weather damage [n_s/]	1	01:35:351	01:47:532
So what are the damages that it will not cover	2	01:48:696	01:51:549
Okay and [filler/] that's a great good[n_s/] question [filler/] first thing is negligence second is [n_s/] [uni/] disasters and damage by own fault	1	01:54:051	02:04:436
[n_s/] [filler/] all right okay okay and how much it's gonna cost me every month if ever	2	02:06:627	02:12:846
[n_s/] [filler/] Sure you'll be able to look[n_s/] into the company's website for you to see the calculated [filler/] calculated amount	1	02:13:982	02:21:179
oh yeah [filler/] I'm so sorry 'Shawn' but I'm really not good with computers is there other way	2	02:23:020	02:28:666
[filler/] Sure here's what I can make a table with all the expenses included and [filler/] I'm gonna send you an email [filler/] with those information okay	1	02:31:029	02:40:258
[n_s/][n_s/]Well[n_s/] a- as I've said I'm really not good with computers th- this is like it's getting too difficult for me but [filler/] is there a way that you can send it via regular post or post mail regular mail	2	02:42:351	02:55:924
[filler/] Sure [filler/] postmail is gonna be possible [filler/] can I have your address and phone[n_s/] number	1	02:57:600	03:04:147
Perfect thank you so my address would be one one seven 'Jennifer Lane' and that would be in 'Franklinton North Carolina' Zip Code two seven five two five	2	03:06:250	03:19:142
Okay so [filler/] let me just make sure I have it right it's one one seven 'Jennifer Lane' in 'Frankinson North Carolina' two seven five two five	1	03:25:751	03:34:651
okay so [filler/] what I'll be sending you is not an actual code [filler/] but what you can do is you can schedule a telephone appointment after reading the information for further assistance okay	1	03:39:953	03:52:545
[n_s/]Well can you have that appointment scheduled like [filler/] for next week	2	03:54:481	03:58:673
[filler/] sure how about 'Monday' yeah 'Monday' 'Monday' next week at ten 'P.M.' or ten 'A.M.' rather sorry	1	04:00:051	04:07:649
No I can't do 'Monday' how about 'Wednesday' 'Wednesday' say five 'P. M.'	2	04:08:906	04:15:941
Okay 'Wednesday' five P. M. it is [n_s/]I'll be putting that into the system [uni/] all right so [filler/] would you be able to stay on phone for a quick survey	1	04:17:550	04:27:687
[n_s/]Yeah sure sure thank you for you thank you- you're such a big help thank you	2	04:29:751	04:34:250
okay [uni/] you're very much welcome to stay on the line while I patch you through it and thank you for calling ma'am and have a good day bye bye	1	04:34:551	04:41:425
[n_s/] all right you too bye	2	04:42:581	04:45:510

English - Philippines

English Speech Data - Spontaneous Dialogue - 135h

Audio demo

Dataset Details

About

Demographic

Audio Details

Chart details

Age Distribution for Agents

Age Distribution for Customers

Gender Distribution for Agents

Gender Distribution for Customers

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